What do you need to do when sending and accepting the cargo?
In order for the cargo shipment to be successful and efficient, it is important to ensure certain conditions during the acceptance, performance and delivery of the cargo. The cargo sender must make sure that all requirements are met for the cargo to be delivered successfully. It is equally important for all conditions and requirements to be met during the cargo acceptance.
Download the cargo sending and acceptance instruction in PDF format here.
If necessary, we can provide consultation regarding cargo packaging, insuring, as well as the required actions in case the cargo is damaged or lost.
In order for cargo delivery to be successful, we have prepared instructions for receiving and delivering the cargo, which will help you to implement the indicated actions.
- The sender must always be warned in advance if there are size/mass limitations for the vehicles in the cargo loading address.
- It is the duty of the sender to transfer the cargo for shipment in containers or packaging that complies with cargo safety and maintenance regulations.
- The cargo must be correctly labeled
- A CMR must be prepared (CMR form)
- The cargo sender must provide the equipment and workforce required for loading the cargo in a reasonable period of time.
- It is recommended to take photos of the cargo, including in a position where the registration number of the trailer would be visible during loading.
- If the cargo has a specific fastening method or other special conditions for shipping, the driver of the vehicle must be notified.
- Sign the CMR for sending the cargo
- The sender must always be warned if there are size/mass limitations for the vehicles in the cargo loading address.
- It must always be checked if there is visible damage
- Compare the information in the CMR and the invoice, verify whether the number of packages/goods units corresponds to the sent amount
- If there is a reason to believe that the packaging has been opened or does not correspond to the original, then the cargo should be opened and its state inside the packaging should be verified (particularly for valuable cargo)
- In case of any visual damage or other deficiencies, a mark must be made in the CMR and a separate report must be drafted.
- If additional surcharges have been made for changing the cargo dimensions, the consignee has the right to remeasure and verify the correctness of the dimensions before accepting the cargo, and take photos in case of identifying disparities
- The cargo consignee must provide the equipment and workforce required for unloading the cargo in a reasonable period of time.
- Sign the CMR for receiving the cargo.
